Title: KokobeoChat – AI Live Chat, Chatbot & Multi-Channel Support Widget Author: KokobeoChat Published: 2026-04-18 Last modified: 2026-05-03 --- Search plugins ![](https://ps.w.org/kokobeochat/assets/banner-772x250.png?rev=3509561) ![](https://ps.w.org/kokobeochat/assets/icon-256x256.png?rev=3512542) # KokobeoChat – AI Live Chat, Chatbot & Multi-Channel Support Widget By [KokobeoChat](https://profiles.wordpress.org/kokobeo/) [Download](https://downloads.wordpress.org/plugin/kokobeochat.1.0.13.zip) * [Details](https://tt.wordpress.org/plugins/kokobeochat/#description) * [Reviews](https://tt.wordpress.org/plugins/kokobeochat/#reviews) * [Installation](https://tt.wordpress.org/plugins/kokobeochat/#installation) * [Development](https://tt.wordpress.org/plugins/kokobeochat/#developers) [Support](https://wordpress.org/support/plugin/kokobeochat/) ## Description **Trademark notice:** WhatsApp, Messenger, and Instagram are trademarks of Meta Platforms, Inc. KokobeoChat is not affiliated with, endorsed by, or sponsored by Meta Platforms, Inc. **KokobeoChat** is the easiest way to add live chat, AI support and multi-channel messaging to your WordPress site. Connect with your visitors in real time, automate responses with a self-learning AI, and let customers reach you on their favorite channel: Live Chat, WhatsApp, Messenger, Instagram, or Email — all from one single widget. Trusted by businesses in 24 countries and available in 14 languages, KokobeoChat combines the power of human operators with AI automation — so you can provide 24/ 7 support without hiring a 24/7 team. #### 🚀 Why choose KokobeoChat? * **Free plan forever** — no credit card, no hidden fees, no time limit * **Paid plans with 15-day free trial** — try Pro and Business risk-free * **14 languages supported** — auto-detects visitor language * **AI that learns over time** — the more your visitors chat, the smarter the assistant becomes. Every conversation enriches the AI memory so replies get more accurate and personalized * **Multi-channel widget (Pro & Business)** — WhatsApp, Messenger, Instagram, Email in one bubble * **Real-time translation** — operators reply in their language, customers read in theirs * **Unlimited chats** even on the free plan * **Setup in 60 seconds** — install, enter API key, done * **Mobile-ready** — fully responsive on every device * **GDPR compliant** — data stays private, full privacy controls * **No ads** — your site, your chat, your brand * **Multi-operator** — add your team, distribute conversations * **Guided onboarding** — clear Register / Login / Support buttons right inside the plugin settings #### ✨ Key Features **For visitors:** * Beautiful chat widget that fits any theme * Works on mobile, tablet and desktop * Voice messages and file sharing (Pro plans) * Offline forms when operators are not available * Instant answers from the AI Brain * Multi-channel selector — pick Live Chat, WhatsApp, Messenger, Instagram or Email **For you:** * Real-time dashboard at chat.kokobeo.com * **Self-learning AI Brain**— the knowledge base grows automatically with every chat. The more visitors you get, the more accurate and personalized the AI replies become * Analytics and conversation history * Operator routing and team management * Email notifications and Slack integration( coming soon) * Chat history export **For global businesses:** * 14 languages: English, Italian, Spanish, French, German, Portuguese, Dutch, Polish, Russian, Chinese, Japanese, Arabic, Turkish, Czech * Automatic language detection from the visitor browser * Messages translated on-the- fly between operator and customer #### 🌐 Multi-Channel Widget (Pro & Business plans) Give your visitors the freedom to choose how they contact you. The KokobeoChat widget supports **5 channels in one bubble**: * **Live Chat** — always on, real-time operator reply * **WhatsApp** — one tap opens WhatsApp with your pre-filled welcome message * **Facebook Messenger** — direct link to your Facebook page inbox * **Instagram** — direct message to your Instagram business account * **Email** — fallback with pre-filled subject, works with Gmail, Outlook, Yahoo, Apple Mail, ProtonMail All channels are configured from your KokobeoChat admin dashboard in seconds. Toggle what you want, add your phone number or username, save — and your widget updates live. This feature is available on the **Pro** (€29/month) and **Business** (€79/month) plans. Live Chat alone remains fully free forever. #### 💼 Plans & Pricing * **Free** — €0 forever / Unlimited widgets, 500 chats/month, 1 operator. No credit card needed. * **Pro** — €29/month with **15-day free trial** / Unlimited chats, 5 operators, AI Brain with self-learning memory, multi-channel widget, analytics * **Business** — €79/month with **15-day free trial** / Everything + priority support, unlimited operators, custom branding Both Pro and Business plans include a **15-day free trial** — no credit card required to start. Upgrade or cancel anytime. #### 🎯 Perfect for * E-commerce stores (WooCommerce, Shopify) * Service businesses and professionals * Agencies and freelancers * SaaS companies * Any WordPress site that needs customer support #### 🔒 Privacy & Security KokobeoChat is fully GDPR compliant. We do not sell or share data with third parties. All chat data is encrypted in transit and at rest. Read our full policy at https:// chat.kokobeo.com/privacy.html ### Descrizione (Italiano) **KokobeoChat** è il modo più semplice per aggiungere una live chat professionale, un assistente AI e un widget multicanale al tuo sito WordPress. Connettiti con i visitatori in tempo reale, automatizza le risposte con l’intelligenza artificiale e lascia che i clienti ti contattino dal loro canale preferito: Live Chat, WhatsApp, Messenger, Instagram o Email — tutto da un unico widget. Utilizzato da aziende in 24 paesi e disponibile in 14 lingue, KokobeoChat unisce la potenza degli operatori umani con l’automazione AI — così puoi offrire supporto 24/7 senza dover assumere un team 24/7. **Perché sceglierlo:** * Piano gratuito per sempre, nessuna carta richiesta * Piani Pro e Business con **15 giorni di prova gratuita** * 14 lingue con rilevamento automatico*** Widget multicanale (Pro & Business)** — WhatsApp, Messenger, Instagram, Email in un’unica bolla * **AI che impara nel tempo** — più i visitatori chattano, più la memoria dell’assistente si arricchisce * Traduzione in tempo reale tra operatore e cliente * Installazione in 60 secondi * Pienamente conforme al GDPR * Multi-operatore per gestire il team **Piani:** Free €0 per sempre · Pro €29/mese · Business €79/mese (entrambi con trial 15 giorni, nessuna carta richiesta) ### Descripción (Español) **KokobeoChat** es la forma más fácil de añadir un chat en vivo profesional, un asistente de IA y un widget multicanal a tu sitio WordPress. Conecta con tus visitantes en tiempo real, automatiza respuestas con inteligencia artificial y deja que los clientes te contacten desde su canal favorito: Live Chat, WhatsApp, Messenger, Instagram o Email — todo desde un único widget. Utilizado por empresas en 24 países y disponible en 14 idiomas, KokobeoChat combina la potencia de operadores humanos con automatización AI — así puedes ofrecer soporte 24/7 sin necesidad de un equipo 24/7. **Por qué elegirlo:** * Plan gratuito para siempre, sin tarjeta requerida * Planes Pro y Business con **15 días de prueba gratuita** * 14 idiomas con detección automática*** Widget multicanal (Pro & Business)** — WhatsApp, Messenger, Instagram, Email en una sola burbuja * **IA que aprende con el tiempo** — cuanto más chatean tus visitantes, más se enriquece la memoria del asistente * Traducción en tiempo real entre operador y cliente * Instalación en 60 segundos * Totalmente conforme al RGPD * Multi-operador para gestionar tu equipo **Planes:** Free €0 para siempre · Pro €29/mes · Business €79/mes (ambos con prueba de 15 días, sin tarjeta requerida) ### Description (Français) **KokobeoChat** est la façon la plus simple d’ajouter un chat en direct professionnel, un assistant IA et un widget multicanal à votre site WordPress. Connectez-vous avec vos visiteurs en temps réel, automatisez les réponses avec l’intelligence artificielle et laissez les clients vous joindre depuis leur canal préféré : Live Chat, WhatsApp, Messenger, Instagram ou Email — tout depuis un seul widget. Utilisé par des entreprises dans 24 pays et disponible en 14 langues, KokobeoChat combine la puissance des opérateurs humains avec l’automatisation IA — offrant un support 24/7 sans équipe 24/7. **Pourquoi le choisir:** * Plan gratuit pour toujours, sans carte bancaire * Plans Pro et Business avec **15 jours d’essai gratuit** * 14 langues avec détection automatique*** Widget multicanal (Pro & Business)** — WhatsApp, Messenger, Instagram, Email dans une seule bulle * **IA qui apprend avec le temps** — plus vos visiteurs discutent, plus la mémoire de l’assistant s’enrichit * Traduction en temps réel entre opérateur et client * Installation en 60 secondes * Entièrement conforme au RGPD * Multi-opérateur pour gérer votre équipe **Plans:** Free €0 pour toujours · Pro €29/mois · Business €79/mois (les deux avec essai 15 jours, sans carte requise) ### Beschreibung (Deutsch) **KokobeoChat** ist der einfachste Weg, einen professionellen Live-Chat, einen KI- Assistenten und ein Multi-Channel-Widget zu Ihrer WordPress-Seite hinzuzufügen. Verbinden Sie sich in Echtzeit mit Ihren Besuchern, automatisieren Sie Antworten mit künstlicher Intelligenz und lassen Sie Kunden Sie über ihren bevorzugten Kanal erreichen: Live-Chat, WhatsApp, Messenger, Instagram oder E-Mail — alles aus einem einzigen Widget. Verwendet von Unternehmen in 24 Ländern und verfügbar in 14 Sprachen, kombiniert KokobeoChat die Kraft menschlicher Operatoren mit KI-Automatisierung — für 24/7- Support ohne 24/7-Team. **Warum wählen:** * Kostenloser Plan für immer, keine Kreditkarte erforderlich * Pro- und Business-Pläne mit **15 Tagen kostenlos testen** * 14 Sprachen mit automatischer Erkennung * **Multi-Channel-Widget (Pro & Business)** — WhatsApp, Messenger, Instagram, E-Mail in einer Blase * **KI die mit der Zeit lernt** — je mehr Ihre Besucher chatten, desto reicher wird das Gedächtnis des Assistenten * Echtzeit-Übersetzung zwischen Operator und Kunde * Installation in 60 Sekunden * Vollständig DSGVO-konform * Multi- Operator zur Team-Verwaltung **Pläne:** Free €0 für immer · Pro €29/Monat · Business €79/Monat (beide mit 15- Tage-Trial, keine Karte erforderlich) ### External Services This plugin connects to the KokobeoChat service (chat.kokobeo.com) to load the live chat widget and enable real-time communication between website visitors and operators. **What data is sent and when:** When a page containing the widget is loaded, the visitor browser connects to `https:// chat.kokobeo.com` to load the widget script and establish a WebSocket connection for real-time chat. If the visitor sends a message, the message content is transmitted to KokobeoChat servers to be delivered to operators and (optionally) processed by the AI Brain for automatic replies. The plugin also transmits the following information to chat.kokobeo.com: * The website URL where the widget is loaded (for routing) * The API key configured in WordPress Settings (for authentication) * Visitor browser language (for automatic language detection) * Messages written by the visitor in the chat If a visitor opens the WhatsApp, Messenger, Instagram or Email channel from the widget (Pro & Business plans only), their browser will connect to the respective third-party service (wa.me, m.me, ig.me or their email provider) to open the conversation. No data is transmitted by the plugin to those services beyond the visitor clicking the link. No personal data is transmitted without user interaction (until the visitor opens the chat and sends a message). **Service provider:** KokobeoChat is operated by Europe Services SE (Czech Republic) and Goldman Services INC (Canada). **Legal documents:** * Terms of Service: https://chat.kokobeo.com/terms.html * Privacy Policy: https://chat.kokobeo.com/privacy.html ## Screenshots * [[ * Chat widget live on a website — visitors see it in the corner, ready to help * [[ * Admin dashboard with real-time stats, active conversations and team overview * [[ * WordPress Settings page — simple API key configuration with guided buttons * [[ * Fully responsive on mobile and tablet — works on any device * [[ * Setup in 60 seconds — three simple steps from install to live widget * [[ * 14 languages supported with automatic visitor language detection * [[ * Multi-channel widget — visitors pick Live Chat, WhatsApp, Messenger, Instagram or Email directly from the chat bubble * [[ * Admin dashboard channels configuration — enable channels and add contact info in seconds (Pro & Business plans) * [[ * Mobile-first flow — visitors tap WhatsApp and land in a chat with your pre-filled message instantly * [[ * AI Brain Knowledge Base — train your AI in seconds with auto-learn from every conversation and instant website analysis * [[ * 1-Click AI Document Generation — paste a URL, pick a language, click Generate. Your AI is trained in 14 languages automatically * [[ * Upload any document to feed your AI — PDF, DOCX, XLSX, CSV up to 20MB. Files are 100% private and used only by your AI assistant ## Installation #### Automatic installation 1. Go to **Plugins › Add New** in your WordPress admin 2. Search for “KokobeoChat” 3. Click **Install Now**, then **Activate** 4. Go to **Settings › KokobeoChat** — you will see 3 clear buttons: 5. * 🚀 **REGISTER FREE** — create a free account (no credit card needed) * 🔐 **LOGIN** — if you already have a KokobeoChat account * 💬 **NEED HELP?** — chat with our live support team 6. Click **REGISTER FREE** to create your account, then copy your API key 7. Paste the API key in the field and click **Save Changes** — the widget is now live! 8. (Pro / Business) Open your admin dashboard Channels and enable WhatsApp, Messenger, Instagram or Email #### Manual installation 1. Download the plugin ZIP file 2. Upload to `/wp-content/plugins/kokobeochat/` via FTP or WordPress uploader 3. Activate via **Plugins** menu in WordPress 4. Configure via **Settings › KokobeoChat** #### Getting your API key 1. Sign up free at https://chat.kokobeo.com 2. Verify your email 3. Copy the API key from your dashboard 4. Paste it in WordPress Settings › KokobeoChat No credit card required, no time limit on the free plan. ## FAQ ### Is KokobeoChat really free? Yes. The Free plan is forever free with no credit card required. You get unlimited widgets, up to 500 chats per month, and 1 operator seat. No ads, no branded watermarks forcing upgrades. ### Which plan do I need for WhatsApp, Messenger, Instagram and Email channels? The multi-channel widget (visitor-facing channel selector for WhatsApp, Messenger, Instagram and Email) is included on **Pro** and **Business** plans. The Free plan includes Live Chat only. ### Where do I get my API key? Sign up for free at https://chat.kokobeo.com. The API key is generated instantly and visible in your dashboard. Copy it and paste it in WordPress Settings › KokobeoChat. ### What happens after I activate the plugin? After activation, go to Settings › KokobeoChat. You will see a guided onboarding page with 3 colored buttons: **REGISTER FREE** (to create a free account), **LOGIN**( if you already have one), and **NEED HELP?** (to contact our live support). Click REGISTER FREE, create your account, copy the API key from your dashboard, paste it in the plugin, save, and the widget goes live immediately on your site. ### How does the multi-channel widget work? Visitors click the chat bubble and see a clean menu with Live Chat, WhatsApp, Messenger, Instagram and Email. They pick their favorite channel and land in the conversation instantly — with your pre-filled welcome message on WhatsApp and Email. Only channels you enable are shown. For Email, visitors can choose between Gmail, Outlook, Yahoo, Apple Mail, ProtonMail or their default email app. ### Does the plugin slow down my website? No. The chat widget loads asynchronously from our CDN, so it does not block your page render. Core file is under 50 KB gzipped. ### Is it GDPR compliant? Yes. KokobeoChat is fully GDPR and EU privacy compliant. Data is encrypted in transit and at rest. We never sell or share data. See https://chat.kokobeo.com/privacy.html for full details. ### How do I customize the widget appearance? Go to your dashboard at chat.kokobeo.com. You can change colors, position, welcome message, avatar, working hours, and more. Changes apply instantly across all your sites. ### Can I use it on multiple WordPress sites? Yes. Use the same API key or create separate widgets for each site. The Pro plan supports up to 5 widgets, Business plan unlimited. ### Does it work with caching plugins? Yes. KokobeoChat is fully compatible with WP Rocket, W3 Total Cache, LiteSpeed Cache, WP Super Cache, and all major caching solutions. ### Does it work with Elementor, Divi, WPBakery, WooCommerce? Yes. KokobeoChat works with WooCommerce, Elementor, Divi, Astra, GeneratePress and all major WordPress themes and page builders without conflicts. ### Can I have multiple operators? Yes. The Free plan includes 1 operator, Pro plan up to 5, Business plan unlimited. Chats can be automatically distributed to available operators. ### How does the AI Brain work? The AI Brain is a knowledge base you can train with your own content (website pages, FAQ, product info, documents). Visitors get instant automatic replies 24/7. **The AI learns over time:** every conversation enriches the AI memory. The more visitors chat with your widget, the more context the AI gathers — which means replies become more accurate, more personalized, and better aligned with your actual customer questions. When the AI does not know the answer, it transfers the chat to a human operator. ### Can visitors leave a message when we are offline? Yes. When no operators are online, the widget automatically shows an offline form. Messages are delivered to your email and saved in the dashboard. ### What languages are supported? 14 languages: English, Italian, Spanish, French, German, Portuguese, Dutch, Polish, Russian, Chinese, Japanese, Arabic, Turkish, Czech. The widget auto-detects the visitor browser language. Operators can write in their own language — messages are translated in real time. ### How do I uninstall? Go to Plugins in WordPress admin, find KokobeoChat, click **Deactivate**, then ** Delete**. Your KokobeoChat account at chat.kokobeo.com is independent — you can continue using the widget on other sites or cancel anytime from your dashboard. ### Where can I get support? * Email: info@kokobeo.com * Live chat: https://chat.kokobeo.com * Documentation: https://chat.kokobeo.com/docs * WordPress support forum: https://wordpress.org/support/plugin/kokobeochat/ ## Reviews There are no reviews for this plugin. ## Contributors & Developers “KokobeoChat – AI Live Chat, Chatbot & Multi-Channel Support Widget” is open source software. The following people have contributed to this plugin. Contributors * [ KokobeoChat ](https://profiles.wordpress.org/kokobeo/) “KokobeoChat – AI Live Chat, Chatbot & Multi-Channel Support Widget” has been translated into 6 locales. Thank you to [the translators](https://translate.wordpress.org/projects/wp-plugins/kokobeochat/contributors) for their contributions. [Translate “KokobeoChat – AI Live Chat, Chatbot & Multi-Channel Support Widget” into your language.](https://translate.wordpress.org/projects/wp-plugins/kokobeochat) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/kokobeochat/), check out the [SVN repository](https://plugins.svn.wordpress.org/kokobeochat/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/kokobeochat/) by [RSS](https://plugins.trac.wordpress.org/log/kokobeochat/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 1.0.12 * NEW: Italian translation (it_IT) added * Added: load_plugin_textdomain() to properly load translations from /languages folder * No functional changes to the plugin behavior #### 1.0.7 * NEW: 3 spectacular AI Brain showcase screenshots (Knowledge Base, Document Generation, Upload Documents) * Added: Detailed descriptions for each AI Brain feature with visual previews * Enhanced: Plugin page visual appeal with premium showcase-style images * Updated: Screenshots section now 12 images total #### 1.0.6 * Restored: Embedded YouTube walkthrough video (lost in 1.0.5) * Restored: Multilingual descriptions (Italian, Spanish, French, German) lost in 1.0.5 * Restored: Detailed FAQ section with caching, Elementor, AI Brain, multi-operator and offline form questions * Restored: Explicit pricing in Plans section (Free / Pro €29 / Business €79) * Restored: External Services disclosure section (required by WordPress.org for plugins connecting to external servers) * Restored: “For visitors / For you / For global businesses” detailed feature list * Updated: Multi-channel email section now mentions Gmail, Outlook, Yahoo, Apple Mail, ProtonMail chooser * Updated: Full multilingual coverage with multi-channel widget mentions #### 1.0.5 * NEW: Multi-channel widget announcement — Live Chat + WhatsApp + Messenger + Instagram + Email (Pro & Business plans) * NEW: 3 screenshots added showcasing the multi-channel selector, admin config and mobile flow * Updated: Readme with full multi-channel feature description and plan requirements * Updated: FAQ with multi-channel and plan info #### 1.0.4 * Added embedded video demo at the top of the description * Documentation-only update #### 1.0.3 * Documentation update: clarified the guided onboarding experience in the description and installation steps * Added FAQ “What happens after I activate the plugin?” explaining the 3 onboarding buttons (Register / Login / Support) * Added “Guided onboarding” bullet in the feature list * No code changes — documentation-only update #### 1.0.2 * Improved Settings page with clear onboarding buttons (Register / Login / Support) * Added welcome banner that guides new users through account creation * Registration is now clearly highlighted – users know they need a free account to get their API Key * Better visual design for the plugin settings page * Added async loading for the widget script (better page performance) #### 1.0.1 * Improved description with multilingual support (IT, ES, FR, DE) * Documented self-learning AI Brain feature (memory grows with every chat) * Clarified pricing: free plan forever + 15-day trial on paid plans * Added new screenshots showing mobile view, setup flow, and multilanguage feature * Updated FAQ with more common questions * No functional changes to the plugin code #### 1.0.0 * Initial release on the WordPress Plugin Directory * Live chat widget integration * AI-powered automatic replies * 14 languages supported * GDPR compliant * Free plan with unlimited widgets ## Meta * Version **1.0.13** * Last updated **4 көн ago** * Active installations **Fewer than 10** * WordPress version ** 5.0 or higher ** * Tested up to **6.9.4** * PHP version ** 7.4 or higher ** * Languages * [Arabic](https://ar.wordpress.org/plugins/kokobeochat/), [Chinese (China)](https://cn.wordpress.org/plugins/kokobeochat/), [Czech](https://cs.wordpress.org/plugins/kokobeochat/), [Dutch](https://nl.wordpress.org/plugins/kokobeochat/), [English (US)](https://wordpress.org/plugins/kokobeochat/), [Russian](https://ru.wordpress.org/plugins/kokobeochat/), һәм [Spanish (Spain)](https://es.wordpress.org/plugins/kokobeochat/). * [Translate into your language](https://translate.wordpress.org/projects/wp-plugins/kokobeochat) * Tags * [AI](https://tt.wordpress.org/plugins/tags/ai/)[chatbot](https://tt.wordpress.org/plugins/tags/chatbot/) [customer support](https://tt.wordpress.org/plugins/tags/customer-support/)[helpdesk](https://tt.wordpress.org/plugins/tags/helpdesk/) [live chat](https://tt.wordpress.org/plugins/tags/live-chat/) * [Advanced View](https://tt.wordpress.org/plugins/kokobeochat/advanced/) ## Ratings No reviews have been submitted yet. [Your review](https://wordpress.org/support/plugin/kokobeochat/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/kokobeochat/reviews/) ## Contributors * [ KokobeoChat ](https://profiles.wordpress.org/kokobeo/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/kokobeochat/)